What are cookies?

Cookies are small text files that a website, when visited, places on the user's computer or mobile device through the internet browser. Placing cookies helps the website recognize your device on a subsequent visit. In this policy, we use the term "cookies" to refer to all files that collect information in this way.

The cookies used do not collect information that identifies the user. However, if you are already our customer, we may monitor your website visits provided that, at least once, you have initiated your browsing from a communication sent by us, such as SMS and email. Cookies also collect generic information, including how users arrive at and use the sites or the geographical area/countries from which they access the site, etc.

Cookies retain only information related to your preferences. At any time, the user can decide to be notified about the receipt of cookies through their internet browser and can also block their entry into the system. Refusing to use cookies on the site may result in the inability to access some of its areas or receive personalized information.

What are cookies used for?

Cookies are used to help determine the usefulness, interest, and number of uses of websites, enabling faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

What type of cookies do we use?

We use these cookies to analyze how users use the site and monitor its performance. This allows us to provide a high-quality experience by customizing our offering and quickly identifying and correcting any issues that arise. For example, we use performance cookies to determine the most popular pages, the most effective method of linking between pages, or to determine the reason why some pages are receiving error messages. Based on site usage, we may also use these cookies to highlight articles or services on the site that we believe are of interest to users. These cookies are used solely for the purpose of creating and analyzing statistics, without ever collecting personal information.

The cookies used can be:

Permanent cookies - These are stored at the level of the internet browser on your access devices (PC, mobile, and tablet) and are used every time you make a new visit to the site. They are generally used to direct navigation according to the user's interests, allowing us to provide a more personalized service.

Session cookies - These are temporary and remain in your internet browser's cookies until you leave the site. The information obtained allows us to identify problems and provide a better browsing experience.

After authorizing the use of cookies, the user can always deactivate part or all of our cookies. All browsers allow users to accept, refuse, or delete cookies, particularly by selecting the appropriate settings in the respective browser. You can configure cookies in the "options" or "preferences" menu of your browser.

Note that disabling cookies may prevent some web services from functioning correctly, partially or entirely affecting website navigation.